We're Here to Help You Remove Any Watermark
Have questions regarding video watermark removal, encountered a technical bug, need billing assistance, or want custom enterprise API access? Send us a direct message below.
Official Support Email
Reach our technical and customer support team directly at any time.
sayandevelops@gmail.comMerchant & Business Information
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Frequently Asked Support Questions
How long does it take to receive a response?
We monitor sayandevelops@gmail.com daily and reply to all technical queries and inquiries within 24 hours.
What if the auto-detection missed my logo?
In the Ghostmark Studio, you can switch to Custom Bounding Box mode to manually select any faint, semi-transparent, or moving overlay element.
Can I request a refund for Pro or credits?
Yes! If you are ever unsatisfied with any video restoration output or purchased credits accidentally, simply email us with your payment receipt for an immediate refund.
Do you offer high-volume enterprise API?
Yes, we provide REST API endpoints for automated high-scale watermark removal workflows. Reach out via the form with your volume requirements.